If you have received a defective or incorrect item, you are eligible to return the item within 7 days of receiving your order. Please follow the guidelines below to ensure a smooth return process:

Conditions for Returns
Eligibility:

The item must be defective or different from what you ordered.
The item must be unused, unwashed, and in the same condition that you received it.
The item must be in the original packaging, with all tags and labels attached.
Time Frame:

Returns must be initiated within 7 days of receiving the item.
How to Initiate a Return
Contact Us:

Email our customer service team at [Customer Service Email] with your order number, details of the defect or incorrect item, and photos showing the issue.
Approval:

Once your return request is received and reviewed, we will send you an email to notify you of the approval or rejection of your return.
Shipping:

If approved, we will provide instructions on how to return the item.
You will be responsible for the cost of returning the item unless the return is due to our error (defective or wrong item).
Ensure the item is securely packaged to avoid any damage during shipping.
Refunds
Processing Refunds:

Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Refund Timeline:

Refunds typically take 5-10 business days to appear on your account, depending on your bank or card issuer.
Non-Refundable Items:

Items that do not meet the conditions stated above (unused, unwashed, original condition with tags and labels) are not eligible for a refund.
Exchanges
We only replace items if they are defective or incorrect. If you need to exchange an item for the same model, email us at [Customer Service Email] with your order details and reason for the exchange.