Privacy Policy
At ASTECHFLY Travel Services Pvt. Ltd., we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, contact details, billing information, and travel preferences when you book our services.
1.2. Payment Information: We collect payment information necessary to process transactions, which may include credit card details or other payment methods.
1.3. Travel Preferences: We may collect information about your travel preferences, such as seating preferences, meal preferences, and special requests.
1.4. Communications: We may collect information from your communications with us, including emails, phone calls, or messages through our website or mobile app.
How We Use Your Information:
2.1. We use the information collected to provide and personalize our services, process bookings and payments, communicate with you, and improve our services.
2.2. We may use your information to send you promotional offers, newsletters, or other marketing communications, but you may opt out of receiving such communications at any time.
2.3. We may use your information for administrative purposes, such as customer service, troubleshooting, and data analysis.
Information Sharing and Disclosure:
3.1. We may share your information with third-party service providers who assist us in providing our services, such as airlines, hotels, tour operators, and payment processors.
3.2. We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3. We may share aggregated or anonymized information that does not personally identify you for marketing, advertising, research, or other purposes.
Data Security:
4.1. We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
4.2. Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention:
5.1. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.2. You may request the deletion of your personal information from our systems, subject to any legal obligations or legitimate interests that require us to retain the information.
Your Rights:
6.1. You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to the processing of your information.
6.2. You may exercise your rights by contacting us using the contact information provided below.
Changes to this Privacy Policy:
7.1. We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date it is posted.
7.2. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ASTECHFLY Travel Services Pvt. Ltd.
[Business Office Address - Rajput Buliding Sector 52 Noida]
[astechfly@gmail.com]
[+91- 8588009091]
Thank you for entrusting ASTECHFLY Travel Services Pvt. Ltd. with your travel needs. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.
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FAQ's
What services do you offer for travel bookings?
We offer a wide range of services through offline including flight, hotel, cab, bus, visa, and passport services.
How can I book a flight through your platform?
You can easily book a flight by entering your travel details, We will call you ASAP.
Do you provide hotel booking services as well?
Yes, we offer hotel booking services for various destinations around the world.
Can I also get assistance with visa and passport services through your platform?
Yes, we offer visa and passport services to help you with the necessary documentation for your travel.
How can I contact customer support for assistance with my booking?
You can reach our customer support team through email, phone, or live chat for any assistance with your booking.
Are there any additional fees for using your travel booking services?
Our fees are transparent and clearly displayed during the booking process, so you can see the total cost upfront.
Can I make changes to my booking after it has been confirmed?
Depending on the airline or hotel policy, changes may be possible but additional fees may apply. Please contact our customer support for assistance.
Is it safe to book travel services through your platform?
Yes, we use secure payment gateways and encryption to ensure the safety of your personal and payment information during the booking process.
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*Frequently Asked Questions (FAQ) - Forex Exchange*
Welcome to ASTECHFLY Forex Exchange! Below are answers to some commonly asked questions about our forex exchange services. If you have any further inquiries, please feel free to contact us.
1. *What currencies do you exchange?*
- We offer exchange services for a wide range of currencies, including major currencies such as USD, EUR, GBP, and JPY, as well as many other popular and exotic currencies. Contact us for the latest list of available currencies.
2. *What are your exchange rates?*
- Our exchange rates are competitive and may vary depending on market conditions. You can check our current exchange rates through our customer service team.
3. *Do you charge any fees for currency exchange?*
- We strive to keep our fees transparent and competitive. While we may charge a nominal fee or markup on the exchange rate, there are no hidden fees. Any applicable fees will be clearly communicated to you before completing the transaction.
4. *How can I exchange currency with ASTECHFLY Forex Exchange?*
- You can exchange currency at any of our physical exchange locations by connecting our expert team.
5. *Do you offer home delivery or pickup services for currency exchange?*
- Yes, we offer home delivery and pickup services for currency exchange orders placed through our customer support team. Simply discuss your delivery preferences during the ordering process, and our team will arrange for the delivery or pickup of your currency.
6. *Can I exchange foreign currency back to my local currency?*
- Yes, we offer currency buyback services for many major currencies. Contact our customer service team or visit one of our exchange locations for assistance with currency sellback.
7. *Is my personal information secure when exchanging currency with ASTECHFLY Forex Exchange?*
- Yes, we take the security and privacy of your personal information seriously. We employ industry-standard security measures to protect your data and adhere to strict privacy policies. Refer to our Privacy Policy for more information.
8. *Are there any restrictions on the amount of currency I can exchange?*
- Certain regulatory restrictions may apply to large currency exchange transactions. Contact our customer service team for assistance with large transactions or to inquire about any applicable restrictions.
9. *Do you offer any special promotions or discounts for currency exchange?*
- We periodically offer special promotions and discounts on currency exchange services. Stay updated on our latest offers by subscribing to our newsletter or following us on social media.
10. *How long does it take to exchange currency with ASTECHFLY Forex Exchange?*
- Exchange times may vary depending on factors such as transaction volume and currency availability. In general, most currency exchange transactions are processed promptly, and you can expect to receive your exchanged currency within a reasonable timeframe.
We hope these FAQs have addressed some of your queries. If you have any further questions or need assistance, don't hesitate to reach out to our customer service team. Thank you for choosing ASTECHFLY Forex Exchange for your currency exchange needs!