Businesses today generate large volumes of
data. Complementing this with a large
source of bench-marking information through third party sources, a business can
derive insights for both continuous and breakthrough improvement.
Leveraging the Data Architecture and the
derived Information Architecture guidelines, we work towards establishing the
As-Is state Data Entity Relationships. We
base these findings to work with the Enterprise Technology Services to
establish missing relationships and design the expected business insights.
In addition, we establish data governance
structures, specifically addressing the concerns related to privacy, access
controls and data portability.
The derived Voice of Data can thus be
used for predictive modelling or for corrective actions. Besides, with an outcome focused approach,
this data can be used for decision support or for creation of new products and
innovations.
At Vivikta along with our Ecosystem Partners
and established AI Platforms, we have developed the capability to,
- Generate Insights, specifically aligned for business decision support and implement actions through Process Automation based on alerts and thresholds. This has found applicability across sectors that require an SLA based delivery / schedule adherence
- Identify and create new products and services, based on insights and risk scores
- Create predictive models for process behaviour and help identify alternative paths to prevent or minimize impact. This has specifically found applicability for fraud detection and to develop fault tolerant systems
These services have been leveraged to deliver,
- New Product Development for a Property & Causality Insurer through preventive screening and integration of wellness programs (with IoT based wearable trackers) for ages 60 and above
- Symptom Analyzer for digital screening and reducing the burden on physical care centers by routing only the critical care patients
- Real Time Preventive Management, by auto escalating exception management scenarios for a large field operations function